2017第二屆商業與經濟國際會議為廣大商業與經濟研究領域的學者、專家提供交流平臺，會議組委會誠邀全球相關領域的學者、專家參加此次國際會議，就商業與經濟為主題的相關熱點問題進行探討、交流，共同促進全球經濟與商業的發展。

　　參會須知

　　名稱：2017第二屆商業與經濟國際會議（ BIZECON 2017 ）

　　時間：2017-07-27 至 2017-07-28

　　地點：蘇州

　　快捷報名通道：http://www.huodongjia.com/event-784842728.html

　　會議主題

　　商業：農業和采礦業、經融業、信息業、房地產業務、零售與分銷、服務業、運輸業務、企業管理等

　　經濟：微觀經濟學、宏觀經濟學、國際經濟學、經濟實踐、經濟地理學、經濟史、能源經濟、文化經濟學等。

會議日程

會議嘉賓

Dr. Fotis Vouzas, Associate Professor

Department of Business Administration, University of Macedonia, Greece

Biography: Dr. Fotis Vouzas is an Associate Professor in the Department of Business Administration at the University of Macedonia, Thessaloniki, Greece. Studies include BA in Management (Greece), MBA in Management and Organizational Behaviour, MSc in Technology Management (USA) and Doctorate from the University of Macedonia (Greece). Prior to his academic job, he worked as freelance consultant in many EU projects (ADAPT, TEMPUS specialised in HR and TQM related issues). He was a Senior Researcher at Lancaster University (UK) Management School in part of the European Union Research Project Human Capital and Mobility Programme working on Managerial Effectiveness and the Role of Middle Managers in Europe. Current research interests on Talent Management, TQM-HR relationship, Quality in Logistics, Business Excellence and Managerial Effectiveness. His research work published on domestic and international journals (International Journal of Human Resources Management, Supply Chain Management: an International Journal, Total Quality Management & Business Excellence Journal), and in three collective books. He participates in many academic conferences and he serves as a reviewer in several academic journals and conferences.

Topic: Quality Management Systems (ISO 9001:2015) and Business Excellence Models (EQA, MBNQA) – How “Human” they are? The Rhetoric and the Reality

Abstract: The ISO 9001 quality management system and the Business Excellence movement through the American and European Quality Awards are the prevailing approaches to quality improvement according to the majority of Quality academics. Both seemed to provide a basis for the implementation of a TQM philosophy, which provides a unique way of improving organizational performance and attaining competitive advantage. The TQM rhetoric calls for a cultural shift emphasises self-control, autonomy and have a significant effect in the way people are managed. In the context of these awards and the new ISO 9001, new realities and perspectives emerge for the effective utilization of the organization’s human resources. In the literature, aligning Quality Improvement programmes and initiatives with human resources effective utilization requires radical changes in the way the organizations perceive their “human capital” and the way the organizations’ HR function operate. However, in reality the importance of the "human or people element" in the quality improvement efforts are often been overlooked and according to Wilkinson, et.al (1991) organizations are often engaged in a “production-oriented” perspective of Total Quality. Until recently, academics and practitioners seemed to be preoccupied with the study and implementation of the “hard” elements of quality improvement (mainly ISO 9000 certification), and the evidence is on the few books and articles published in the 90’s and the following years. Only recently a number of authors suggested that the shift on thinking about quality has major implications for the management of labor and has occurred in parallel to a shift in thinking about Strategic Human Resources Management. ……

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……

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